Privacy policy
Who we are
CapEmber ("we") builds software for financial advisers. This policy covers capember.com and the CapEmber account service. Each product (such as CapEmber Office) processes client data under its own agreement with your firm. Contact: [email protected].
What we collect
Account data — your email address, a salted hash of your password (we never store the password itself), sign-in timestamps and email-verification state. Lawful basis: performance of a contract.
Billing data — subscriptions are handled by Stripe; we store a Stripe customer reference, never card details. Lawful basis: performance of a contract. See Stripe's privacy policy.
Early-access list — if you register interest in an upcoming product we store your email address and the product name until launch or until you ask us to remove it. Lawful basis: consent.
Transactional email — verification and password-reset emails are sent via our email relay (Amazon SES, EU region).
Where it lives
Account data is stored with Cloudflare (D1, EU jurisdiction controls) and product data is hosted in London. We do not sell personal data, run advertising, or use third-party analytics cookies on this site.
Retention & your rights
Account data is kept while your account exists and deleted on request. Under UK GDPR you can request access, correction, deletion or portability of your data, and you can complain to the ICO (ico.org.uk). Email [email protected] to exercise any right.